Aftermarket Field Service Technician

About you. About us. About us working together in the future?
Do you find small companies too small and large firms too impersonal? Are you looking for a company of a manageable size so you feel at home but with an international element so you can develop? Do you really enjoy the challenge of complex requirements – and don't just say that because it sounds good? Are you aware that independent working means more responsibility? Have you always wanted to grow with a company – and to have the feeling that you've really contributed something?

We are looking for a committed Field Service Technician

Aftermarket Field Service Technician

The Field Service Technician will provide superior customer service as they troubleshoot equipment and deliver solutions. Working at our customers' facilities, our service technicians are responsible for preventive maintenance, service, installation, and customer training to ensure customer satisfaction.  This position is remote or located in Whitewater.

 Your Responsibilities:

  • Troubleshoot, service, and perform preventative maintenance on equipment.
  • Coordinate and manage subcontractors to perform on-site services.
  • Document all work performed and close out all activities upon completion. 
  • Promote inspections, on-site services, rebuilds, upgrades, and replacement parts.
  • Work with customers both on-site and remotely to identify and solve equipment problems.
  • Professionally communicate with customer.


Required Education/Experience:

  • Associate's degree in mechanical or electrical engineering or equivalent experience.
  • 2-4 years of experience in field service/inspection products, preferably with pneumatic conveying, dust collection, or weighing & feeding systems.
  • Safety-minded and a high degree of mechanical and/or electrical aptitude.
  • Knowledge of PLC’s along with the ability to read schematics and drawings.
  • Ability to work with a team and interface with customers, sales representatives (internal and external), engineering disciplines, and contractors.
  • Additional requirements include good computer skills, organizational, verbal and written communication skills.  Bilingual (English and Spanish) a plus.
  • Willing to travel domestically and internationally with little notice and willing to travel up to 70%.

For consideration, please email resume to:

Schenck Process LLC is an Equal Opportunity Employer









you can make processes work

Schenck Process is a global technology and market leader in applied measuring technology. With over 2,500 employees around the globe and companies in 22 countries on all five continents, the Schenck Process Group has a turnover of approx. €550 million.

Schenck Process LLC is North America’s largest manufacturer of conveying, filtration, weighing, feeding, screening, pulverizing, classification, thermal processing, sifting, and blending equipment. With over 50 years of manufacturing experience in North America, Schenck Process LLC has extensive application knowledge for processing industries such as chemical, food, plastics, pet food, grain, cement, mining, wood and petrochemical. As a member of the worldwide Schenck Process Group (Darmstadt, Germany), Schenck Process LLC has successfully executed fully integrated process systems for some of the most well-known manufacturers throughout the world.

Human Resources | 2151 Fisher Drive | Naperville, IL 60563 | |