Sustainable quality management
Integrated management system – continuous improvement
The integrated management system of the Schenck Process Group combines aspects of quality, environmental and risk management with health and safety and social commitment. By considering the needs and requirements of our customers and employees, we can record them and all areas of the company can incorporate them into their work, continually improve and implement them.
More specifically, this is how we ensure process conformity in accordance with our documentation. At the same time, we specifically develop our customer relations, projects and offers on the basis of these processes in order to produce added value for our customers. This approach underlines the quality standards of our products and services.
The organizational structure and management system deployed by Schenck Process is being constantly checked to ensure and improve process and product quality. Alongside regular internal audits, external audits are also carried out by internationally accredited companies. This guarantees that our management system conforms to the relevant standards, and a series of external certificates proves that this is the case.
Quality as standard
In terms of customer satisfaction, there can be no compromises. Schenck Process has been synonymous with high-quality and durable products for over 135 years. Our actions always focus on our customers and their requirements.
We put our "we make process work" mission into practice and do all we can to support and optimize our customers' processes in line with their requirements. Our main priority is therefore to satisfy customer requirements – competently, professionally and with high-quality products and good service.
For example, we use the integrated management system to ensure that we take note of customers' needs and requirements and plan and implement them in all areas of the company.
A systematic approach to health and safety
The safety of our staff is very important to us. This includes our own and external staff when working at our company and when deployed at the premises of our customers. Prevention is an important element of our health and safety system. We aim to recognize risks at an early stage and eliminate potential hazards before damage occurs. This is why we follow the OHSAS 18001 standards for health and safety.
Environmental protection – for the benefit of mankind too
We firmly believe that we as a company can make a positive contribution to protecting and maintaining the natural environment. This includes active prevention measures as well as correctly sorting waste. Wherever possible, we use environmentally-sound materials and processes in the manufacture of our products. Environmental protection has an important role to play in all our decisions, and our products also offer a wide range of solutions that are kind on the planet.
Recognizing risks. Making the most of opportunities.
We encounter both risks and opportunities in our very varied activities. In order to identify and control the main risks and opportunities at an early stage, we use several perfectly matched risk management and control instruments. Risk management is an integral part of all decisions and business processes within the Schenck Process Group.
Schenck Process is involved in many different areas of social activity and demonstrates that responsibility is a fixed element of our corporate strategy. By specifically encouraging young people, assisting the needy and supporting charitable initiatives, we want to underline this responsibility. For example, today we are supporting the workforce of the future and offering young people the opportunity to complete training, a placement or studies at Schenck Process.